1. Start from Simple command
- Open your channel’s Flows page and choose + New flow.
- Choose the Simple command template. If you already installed it with the Starter pack, open that copy instead.
- Give the flow a recognisable name, such as “Hello command”. The flow name is for you; the Command field controls what viewers type.
2. Set the command and reply
In the Simple view, set Command to hello and Prefix to !. Do not include the exclamation mark twice. In Do this → Message, enter:
Hey $(user)! Thanks for stopping by.The bot replaces $(user) with the person who triggered the command. Leave Send as set to A normal message, or choose a mention or a reply underneath the original chat message.

3. Add another way to trigger it
In Also responds to, enter hi, hey. Viewers can now use !hello, !hi or !hey. Enter the words without the prefix, separated by commas.
4. Save and check the result
- Press Save after editing.
- Press Test fire and expand the Run log to inspect the simulated result. This does not send a Twitch message.
- Enable the flow if it is paused.
- Type
!helloin your Twitch chat. You should see your personalised reply.
No reply? Check the troubleshooting guide. For a moderators-only command, add a permission condition.
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