Terms & Conditions

Who we are

These Terms & Conditions are an agreement between you and the operator of Bloopbot, a chat bot and stream-automation product for Twitch operated as a sole trader in the United Kingdom:

“We”, “us” and “our” mean that operator. “You” means the person using Bloopbot, and “your channel” means the Twitch channel you link to it.

Accepting these terms

By signing in, linking a channel or asking Bloopbot to run a flow, you agree to these terms. If you do not agree, do not use the service.

If you use Bloopbot for someone else’s channel, you confirm you are allowed to, and you accept these terms for that channel as well.

Eligibility

You must be 13 or over to use Bloopbot. Linking a channel also needs a Twitch account, and Twitch applies its own minimum age of 13.

If you are below the age of majority where you live, you may only use Bloopbot with the involvement of a parent or guardian.

We may ask you to confirm that you meet these requirements, and we may suspend an account we reasonably believe does not.

Your accounts and the permissions you grant

Bloopbot signs you in with Twitch. To work it needs permissions on your channel — for example reading and managing redemptions, reading subscriptions and bits, managing shoutouts, polls, predictions and your schedule. Twitch shows you the list when you link, and you can withdraw any of it by unlinking in the dashboard or by revoking Bloopbot’s access in Twitch settings.

You keep control of your Twitch account. We never ask for your Twitch password, and we cannot do anything on your channel that your granted permissions do not allow. If you revoke a permission, the features that need it stop working and Bloopbot tells you which ones.

If you connect Spotify, you do so through your own Spotify developer app. You are responsible for that app and for complying with Spotify’s terms, and song requests need Spotify Premium and an active playback device.

You are responsible for keeping your own accounts secure, and for what happens under your account or through your bot’s chat login.

[TO CONFIRM: the minimum permission set we require, and what happens to a channel’s data if a bot account is replaced.]

Editors and channel owners

A channel owner can invite editors to help run a channel. As the owner, you decide who is invited and what they can change, and you are responsible for the changes they make with the access you gave them. Invitations expire and can be revoked, but anything an editor changed while they had access stays changed until someone changes it back.

Do not invite anyone you do not trust with your channel settings. Only invite people you know, and revoke access as soon as it is no longer needed.

Acceptable use

Use Bloopbot the way its features are meant to be used. In particular, do not:

• use Bloopbot to break Twitch’s, Spotify’s or anyone else’s rules, or to evade a suspension or ban;
• harass, threaten, stalk or spam anyone, or use the flow, chat, alert or widget features to send abusive content;
• attempt to reach data, channels, widgets or tokens that are not yours, or to get around the limits and rate limits the service applies;
• upload or publish content you do not have the right to use, or that is unlawful, malicious or designed to harm a viewer’s device;
• resell, sublicense or offer Bloopbot itself as your own service;
• probe or attack the service, or interfere with other channels, viewers or the infrastructure Bloopbot runs on.

We may suspend or remove access where we reasonably believe you have broken these rules.

Your flows and your content

You own the flows, messages, quotes and other content you create in Bloopbot. We do not claim ownership of it.

You give us the permission we need to store, run and display your content so that the service works — nothing more. That permission ends when you delete the content or your channel.

Bloopbot ships with built-in templates and packs. You may install and use them in your own channel, and change them however you like. You may not resell them, publish them as your own product, or redistribute them outside Bloopbot. [TO CONFIRM: whether published community templates need a separate licence and attribution wording.]

A template you publish from your channel shows the Twitch login of the channel that published it as attribution. Do not publish a template that contains content you do not have the right to share.

You are responsible for the content your channel and your viewers produce, and for having the rights you need in it.

AI features

Some Bloopbot steps ask an AI model to judge something: whether a message breaks your rules, what a viewer meant, or how to describe a flow. Those judgments are probabilistic and best-effort. They can be wrong, inconsistent, or different for the same message on a different day.

AI features are not a substitute for your own moderation decisions. A flow you build decides what happens when the AI returns an answer, and you are responsible for the actions taken from it — including anything deleted, timed out, blocked or said in your chat.

An AI step may be unavailable: the model may time out, be rate limited, or not be switched on for your channel. When that happens Bloopbot falls back to ordinary non-AI behaviour instead of blocking your chat, and your other filters keep working.

Do not rely on an AI step for anything safety-critical, legal or irreversible, and review the outcome before letting a new AI flow act on your chat. Start with a watch-only flow if you want to see the judgments first.

The text you send to an AI step is passed to the model provider as part of the request. Do not send content you are not allowed to share. [TO CONFIRM: the model provider’s retention and training position, and whether the streamer must be given a separate notice for it.]

Availability

We work to keep Bloopbot available and reliable, but we do not promise a specific level of uptime and these terms include no service-level agreement. The service may be interrupted for maintenance, updates, a fault, or a problem at Twitch, Spotify, Google or the AI provider.

Features can change, be added, be switched off or be unavailable for a particular channel. Where a feature you use is withdrawn we will tell you in the dashboard before it stops working, unless we cannot for legal or security reasons.

You can stop using Bloopbot at any time by unlinking your channel in the dashboard.

Third-party services

Bloopbot works with other services — Twitch, Spotify, OBS, Google Analytics, the AI provider and, optionally, the storage and hosting infrastructure we use. Those services are governed by their own terms and privacy policies, not by these terms.

Your use of Twitch, Spotify or any other service through Bloopbot is also your agreement with that service. We are not responsible for what those services do, for their availability, or for changes they make.

Suspension and termination

You can end this agreement at any time by unlinking your channel and asking us to delete your channel data.

We may suspend or end your access if you break these terms, if we must to comply with the law or a platform’s rules, if your use threatens the service or other people, or if we stop offering the service. Where it is reasonable to do so, we will tell you why and give you a chance to put it right.

When the agreement ends, the permission you gave us to run your flows and your channel stops, and your flows stop running. Data is deleted as described in the Privacy Policy, and we keep only what the law requires us to keep.

Intellectual property

We own Bloopbot itself: the software, the interface, the built-in templates and packs, the brand, the logo and the documentation. These terms give you permission to use the service; they do not transfer ownership of any of it.

You keep ownership of your own content and your own channel’s data. Nothing in these terms gives us the right to use your content for our own marketing.

Disclaimers

Bloopbot is provided “as is” and “as available”. To the extent the law allows, we exclude all implied terms, warranties and conditions, including any warranty that the service will be uninterrupted, error-free or fit for a particular purpose, and any warranty about the accuracy of an AI judgment.

This does not affect your statutory rights, and nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to exclude.

Limitation of liability

To the extent the law allows, we are not liable for loss of profit, loss of viewers, loss of followers, loss of reputation, lost content, or any indirect or consequential loss arising out of your use of Bloopbot.

Where we are liable, our total liability for all claims relating to the service is limited to [TO CONFIRM: the liability cap, for example the amount you paid in the twelve months before the claim, or £100 if nothing was paid].

Because Bloopbot is provided free of charge today, [TO CONFIRM: whether a consumer-facing fairness review of this clause is needed].

Nothing in these terms limits liability that cannot be limited by law.

Indemnity

If a claim is made against us because of how you used Bloopbot — for example content your channel or your viewers produced, a flow you built, or a template you published — you agree to cover the reasonable costs of dealing with that claim, provided we tell you about it promptly and let you take part in defending it.

[TO CONFIRM: whether this indemnity is fair and enforceable against a consumer, and whether it should be limited to business users.]

Changes to these terms

These terms take effect on 26 September 2026. We may change them when the service changes or the law does. If a change is material we will tell you in the dashboard before it takes effect, and continuing to use Bloopbot after that date means you accept the new terms.

If you do not accept a change, stop using Bloopbot and unlink your channel.

Governing law and jurisdiction

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute — except that if you are a consumer living elsewhere in the United Kingdom, you may also bring a claim in the courts of the part of the UK where you live.

The contract is in English.

How to contact us

Questions about these terms, or a notice under them, go to:

Our Privacy Policy at https://bloopbot.com/privacy explains what personal data Bloopbot holds and how to exercise your rights.